Privacy Policy

Effective date: September 29, 2026

At Century 21 Coastal Realty Property Management ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://asgpm.ca, submit information through our online forms, or interact with us in any way.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

a) Personal information you give us

Name, email address and phone number
The address of the property you rent, own or are asking about
Details you enter in our forms, such as a maintenance description, the dates and signature on a notice to end tenancy, property details for a rental estimate, or your message to us
For job applications: your résumé and the details you include in your application

b) Information collected automatically

IP address (used in a one-way scrambled form to limit repeated form submissions)
Browser type
Pages visited, and the page or campaign that brought you to our site
Time and date of visit

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to inquiries or service requests
To provide property management services, including recording maintenance requests and tenancy notices against the correct rental property
To prepare rental estimates for property owners
To consider job applications
To improve our website and services
To protect our forms against spam and abuse
To comply with legal requirements
To communicate with you about relevant updates or opportunities

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information:

SSL encryption on all form submissions
Restricted access to sensitive data
Regular security reviews of our website

4. Sharing Your Information

We do not sell or rent your personal information. We share it only:

With service providers who help us operate our business, listed below
When required by law or legal process
With your explicit consent

Service providers we use:

Salesforce, our client and property management records system, where form submissions are recorded
Lovable Cloud, which hosts this website and stores form submissions and job applications
Rentometer, which receives the property address and details when you request an instant rental estimate
Buildium, which provides our rental listings, rental applications and resident portal
ShowMojo, which schedules property showings
Google Analytics, which measures how our website is used
Our email delivery provider, which sends the confirmation emails you receive from our forms

Some of these providers may store or process information outside Canada, including in the United States.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience and analyze website performance. You may disable cookies in your browser settings if you prefer.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites and encourage you to review their policies.

7. Your Rights

You have the right to:

Access or update your personal information
Withdraw consent for us to use your data
Request deletion of your information
Contact us with questions about our privacy practices

To make any requests, please contact us at:

Century 21 Coastal Realty Property Management
Mailing address: PO Box 871 Station A, Abbotsford BC V2T 7A2
Email: info@century21pm.ca
Phone: (604) 621-6870

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.